Privacy Policy
At Devishree Holidays, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect any information you provide to us when you use our website or services.
1. Information We Collect
- Personal Information: When you make a booking or contact us, we may collect personal details such as your name, phone number, email address, and pickup/drop-off locations.
- Payment Information: We collect payment details, including credit or debit card information, for processing bookings. We do not store full payment card details on our servers, as payments are processed through secure third-party payment gateways.
- Device and Usage Data: We may collect information about your device and browsing activity on our website, such as IP addresses, browser type, operating system, and pages viewed.
2. How We Use Your Information
We use your information to:
- Process bookings, manage reservations, and provide customer service.
- Improve our website and services based on user behavior and feedback.
- Send important updates regarding your booking, including confirmations, reminders, and changes.
- Inform you about new services, promotions, or updates (you may opt-out of these communications at any time).
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, or providing services on our behalf, as long as they agree to keep this information confidential.
- Legal Requirements: When required by law or to protect our rights, property, or safety, we may disclose information to relevant authorities.
4. Security Measures
We are committed to protecting your data. We employ security practices, including encryption, secure servers, and access controls, to safeguard your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Update: Request access to or update your personal information.
- Delete: Request the deletion of your personal data, subject to legal and contractual limitations.
- Opt-Out: Opt out of promotional communications by following the unsubscribe instructions in emails or contacting us directly.
6. Cookies and Tracking
Our website may use cookies to improve your browsing experience, such as by remembering your preferences and providing customized content. You may control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
7. Third-Party Links
Our website may contain links to other websites. Devishree Holidays is not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to periodically review this page to stay informed about our data practice.